Silje Bechmann Granås
5 Arbeiten0 Zitationen
SINTEF · NO
Relevante Arbeiten
Meistzitierte Publikationen im Bereich Gesundheit & MedTech
Flexibility or Structure? A Comparison of Customer Service User Experiences with LLM-Based and Intent-Based Conversational AI
2026 · 0 Zit. · SSRN Electronic Journal
Large language models in daily life: Users’ perceptions of beneficial assistance and undue reliance
2026 · 0 Zit. · First Monday
<p><span>Predefined Rule-Based NLU Vs LLM Generated Responses in Conversational AI: A Study of Customer Service Dialogs in the Wild</span><span></span></p>
2026 · 0 Zit. · SSRN Electronic Journal