Healthcare workers' readiness for artificial intelligence and organizational change: a quantitative study in a university hospital

Abstract

OBJECTIVE: The aim of the study is to measure the readiness levels of medical artificial intelligence and the perception of openness to organizational change of healthcare professionals working in a university hospital in Istanbul. Additionally, the study seeks to identify the relationships between medical AI readiness and perceptions of organizational change openness, as well as to examine differences based on demographic variables. METHOD: The research was conducted with 195 healthcare workers. The research is a cross-sectional descriptive quantitative research. The construct validity of the scales was checked using statistical analysis. RESULT: As a result of the research, it was determined that healthcare workers' are prepared for the use of medical artificial intelligence in healthcare institutions and perceive organizational change positively. A significant but low-level positive relationship was found between healthcare workers' level of readiness for medical artificial intelligence and their perception of openness to organizational change. The level of readiness for medical artificial intelligence among healthcare workers' was found to be high among males, doctors and internal sciences, while the perception of openness to organizational change was found to be high among postgraduate/doctoral graduates, surgical sciences, nurses. CONCLUSION: The study determined that healthcare workers' are ready to use medical artificial intelligence and perceive organizational change positively. The study contributes to the formation of the institution's healthcare policies and practices and to the development, well-being and change of healthcare workers'. It is recommended that employees be made aware of the benefits of using artificial intelligence in healthcare institutions and that necessary training activities be planned.

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