Patient Perceptions of Artificial Intelligence in Otolaryngology—Head and Neck Surgery: An International Study

Abstract

OBJECTIVE: To investigate the demographic determinants of patient perception toward the role of artificial intelligence (AI) in otolaryngology-head and neck surgery care. METHODS: Outpatients consulting in otolaryngology-head and neck surgery departments of 18 hospitals were surveyed about the perception of the role of AI in health care. The results were analyzed according to the age, gender, patient use of technology, and the level of education. RESULTS: = .001). CONCLUSION: The perception of AI use in otolaryngology was influenced by age, gender, level of education, and the use of new technologies in daily life. Further studies promoting the use of AI in Western populations can consider demographics for improving the perception of patients toward AI, and an AI literacy component to determine whether lower trust is due to misunderstanding AI capabilities.

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