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Pharmamed Chatbot and Audiovisual Media: A Dual Strategy for TB Screening and Education in South Bogor

2025·0 ZitationenOpen Access
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4

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2025

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Abstract

Tuberculosis (TB) remains a significant public health burden in Indonesia. This study aimed to implement and evaluate the effectiveness of a chatbot-based screening tool (Pharmamed) and audiovisual educational media in identifying and educating suspected TB cases at public health centers in South Bogor. A quasi-experimental pretest-posttest control group design was used to assess knowledge changes before and after the intervention. The study involved 103 respondents, mostly women aged 19–39 years with senior high school education. Screening via the chatbot identified 14 TB suspects and 89 non-suspects. The intervention group received structured audiovisual health education developed to improve public knowledge of TB prevention and control. Results showed a significant increase in knowledge levels, rising from 27.2% to 59.2% in the

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AI in Service InteractionsDigital Mental Health InterventionsArtificial Intelligence in Healthcare and Education
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