Leveraging Artificial Intelligence to Enhance Employee Wellness

Abstract

This chapter explores the role of Artificial Intelligence (AI) in enhancing employee wellness by addressing physical, mental, emotional, and organisational dimensions of well-being. It highlights the increasing significance of workforce wellness in driving productivity, retention, and organisational success, while positioning AI as a transformative tool for workplace health strategies. The chapter reviews the evolution of wellness programmes, particularly in response to digital shifts and changing employee expectations in the post-pandemic era. Key AI technologies such as machine learning, natural language processing, chatbots, and wearables are discussed for their potential to offer predictive analytics, personalised wellness programmes, and mental health support. Ethical considerations, including transparency, data privacy, and employee autonomy, are examined alongside challenges like AI bias, digital literacy, and implementation costs. Case studies from technology, healthcare, and education sectors illustrate practical applications and best practices.

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