ChatBot for Healthcare System

Abstract

Healthcare services are an essential part of human life, but accessing immediate medical assistance can often be difficult due to factors such as time constraints, high costs, and limited availability of healthcare professionals. Many individuals face challenges in obtaining quick and reliable information for basic health-related queries. Traditional healthcare systems usually require physical visits or appointments, which may not always be feasible for minor health concerns. This lack of instant guidance can lead to delayed decisions and reduced accessibility to primary healthcare support. This paper presents a Healthcare Chatbot System, an AI-based interactive platform designed to provide basic medical assistance through text-based communication. The proposed system utilizes Natural Language Processing (NLP) techniques such as Ngram, TF-IDF, and Cosine Similarity to analyze user queries and generate appropriate responses. The chatbot offers instant healthcare information, assists users in understanding symptoms, and provides guidance for common medical issues. It also includes a mechanism to forward complex queries to human experts when required. By delivering fast, accurate, and accessible healthcare support, the system aims to reduce healthcare costs, save time, and improve user experience through intelligent automation

Ähnliche Arbeiten