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AI-Based Interactive ChatBot for the Department of Justice

2026·0 Zitationen·Zenodo (CERN European Organization for Nuclear Research)Open Access
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0

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5

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2026

Jahr

Abstract

Accessing information related to justice has been a major challenge for the common citizen in the past. This is mainly because of the complexity of the language and the unavailability of accessibility tools. In this paper, the development of an AI chatbot is presented with the aim of assisting the common citizen in gaining access to information related to the Department of Justice. This is through the development of an Advanced Retrieval-Augmented Generation model that is aimed at eliminating hallucinations in the responses generated by the chatbot. This ensures that the information generated is accurate and authentic. Additionally, the chatbot is made multilingual and can be implemented in such a way that the responses can be generated through voice as well. This ensures the accessibility of the information generated by the chatbot.

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AI in Service InteractionsArtificial Intelligence in Healthcare and EducationText Readability and Simplification
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